Shipping policy

Subject to availability and receipt of payment, requests will usually be processed within 2 (two) working days and shipping confirmed by way of email notification. You will receive a booking reference number / waybill number once your order has been dispatched. Orders will usually be dispatched within 3 business days from receipt of payment unless your item is on back-order or out of stock. If the item is out of stock you will be notified via email. Orders received on a Saturday or Sunday will be processed on the following Monday. Options for delivery are via Courier or collection.

Shipping Options are

1. Courier to Physical address 2 - 3 days weekdays only (in major cities).
2. Courier to Physical address 2 - 3 weekdays only (in outlying areas).
3. Speed Services courier to physical/postal address 2 - 3 days weekdays only.
4. SA Post Office Regular insured mail to physical/postal address.
5. Collect by arrangement (Cape Town only).
   

We reserve the right to send a parcel with an alternative shipping method for any reason but the customer will be notified via email.